SMS Terms & Conditions

Welcome to Neil Coleman Insurance Services, Inc.. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.

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1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

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2- Types of SMS Communications:

If you have consented to receive text messages from Neil Coleman Insurance Services, you may receive messages related to:

• Appointment reminders

• Follow-up messages

• customer care

• Promotions or offers (if applicable)

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Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your policies.

 

Example: "Your auto renewal date is approaching. Please contact the office if you would like to review your current policy."

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Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

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Opt-In Method

You may opt-in to receive SMS messages from Neil Coleman Insurance Services, Inc. in the following ways:

• Verbally, during a conversation

• By submitting an online form

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Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

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Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by visiting our Website or Privacy Policy.

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

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Standard Messaging Disclosures

Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or visit our Privacy Policy or Terms and Conditions. Message frequency may vary

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